Review: Frankie Hollywood
Comment: I just rented a storage unit from Diane and Warren, the on-site managers, and was compelled to write this review, which is my first ever. It is hard to find honesty, friendliness, security and affordability all in one package, but I found it at this location in Broomfield. I have rented many storage units in the past and in 3 different states, so I can say I have seen it all. I have dealt with bad customer service, theft, access issues...you name it. Diane and Warren have restored my faith that there are decent people that still exist in this world. When first walking in the door to inquire about a unit, I was met with two wonderful people who made me feel comfortable immediately (Diane and Warren). I was frazzled from moving and had a bad experience I was dealing with at U-Haul and the pods I had my possessions in at the time. I was concerned about what size unit I needed to ensure my items would fit, and Warren was quick to offer to show me 2 different sizes. I picked the 10x15 at the great price of $150/month (others ran $60 more). The unit was clean and dry which was great considering this was right after the biblical flooding we had. I did not need the unit until the following week, so I was nervous that it may be gone by then, but Diane took the time to tell me how to go about reserving it on-line, which was a breeze. Also that first day I met them, Warren called the owner when I was there to ask if the delivery of the pods could be accommodated and be dropped off right by my unit. By the time I drove 3 minutes home, I got my answer that 'YES&quot;, the owner said not a problem. Moving can be so tedious and stressful, but trust me, you will have no reservations once you meet Diane and Warren. The price is excellent, unit and property is very clean and secure, and I have a piece of mind knowing that there are 2 managers that really care about your property like it is there own.